Dubai: The global value of e-Commerce is expected to grow from $1.2 trillion in 2012 to $1.4 trillion by 2015, experts and businessmen said on Thursday at the first Middle East e-Commerce Conference 2013.
According to the latest figures, the UAE leads the countries of the Gulf Cooperation Council (GCC) in e-Commerce, representing 60 per cent of the total value of the business at Dh15 billion in 2012. While the segment is witnessing a leap in the region as well as globally, challenges remain.
Mohammad Asim Chaudhry, Managing Partner of AutoPlus, an online platform for sale of car spare parts, told Gulf News that the value of global e-Commerce is growing by 19 per cent annually.
He added that today, 80 per cent of the internet users are purchasing online while 50 per cent of these users shop online more than once.
As scams and payment security are the main issues when it comes to e-Commerce, Chaudhry said that online platforms are just a way for buyers to meet sellers from the world over but it can’t protect you from conning or even guarantee your payment. “Buyers and sellers should always be active as well as open-minded to protect their businesses,” he added.
The conference was organised by the Dubai Chamber of Commerce and Industry ( DCCI ) in partnership with Alibaba.com, a leading online platform.
Eisa Ali Al Za’abi, Senior Vice-President, Support Services at the DCCI , said that the chamber is looking to facilitate the businesses of its members globally by creating a strategic partnership with these online platforms.
Boosting e-Commerce and other similar initiatives are important, especially in line with the emirate’s strategy to transform into eGovernment.
Tapping the golden age of e-Commerce, Mahir Badri, a businessman and founder of Domain Name Registration, is back in the field after two years as e-commerce platform gets more competitive, secured and is full of opportunities.
“We did face a lot of fraud cases in our businesses as consumers used fake credit cards to buy online; however, we are going back to the same business with a new look relying on secured payment gateway through the UAE e-gate and other ensured channels,” he said.
Pointing to the role that the government can play to enhance this segment, he said: “e-Commerce should be regulated according to certain rules as well as subject to the consumer protection law.”
Tim Leung, Head of Global Supplier Development and Sales, Alibaba.com, said that after a year of their partnership with DCCI , the number of customers for Alibaba in the UAE stand at 100,000. The company expects to grow further.
By Zaher Bitar Senior Reporter
Gulf News 2013. All rights reserved.
Source – www.zawya.com